Co-Managed IT Services


Help Desk and Desktop Support Services


IT Support for Client End Users and Devices


Splice's 24x7 US-based Remote Help Desk Support enables our clients to provide high quality and immediate Desktop Support to their employees and devices. Our Technicians deliver fast, courteous, and expert problem resolution for end-user technical issues. Our Project Managers and Technical Account Managers maintain consistent communication with our clients to ensure maximum efficiency and client satisfaction.


Co-Managed IT Services



Co-Managed IT Services


Providing Integrated Custom IT Solutions

Splice Advantage

  • 24/7/365 Support
  • US Based Support with Optional Offshore Options
  • Customized Solutions to meet the Day to Day Support Requirements of any Organization
  • Reduced Internal Resource Cost for Managing End User IT Issues
  • Cost Effective and Scalable Solution for Supporting
    End Users



  • Dedicated and Shared Team Resources
  • Support for all Standard Line of Business Requirements
  • Availability to receive Immediate L1/L2 Support
  • North America and International Based Support
  • Multiple Support Request Options including Phone,
    Chat and Portal
  • Customized Reporting and Portal Access



Desktop Device Management and Support

  • Remote Access
  • Proactive Workstation Maintenance
  • Patching and Security updates
  • Asset Reporting
  • Storage Platform for Client Specific Procedures
    and Documents



Account Management

  • Project Managers for all implementations and Upgrades
  • Technical Account Managers Assigned to All Clients
  • Weekly Monthly Reports and Meetings
  • Best Practice IT Consulting
  • Quarterly and Annual Business Reviews


Additional Available Services

  • Scheduled On Site End User Support
  • Scheduled Installation Projects for End User Devices
  • New User Orientation
Contact Splice for a Free Assessment



“At Splice, we strive to deliver value in everything we do, from the services we offer to our interactions with our clients. Our commitment to excellence in all aspects of our business is our most important goal.” 


Andy Coan

Splice, CEO

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Let’s discuss how we can simplify your IT


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