Information Collection and Use
Splice provides data network solutions. You may request additional information about our products and solutions by completing an online form. This form asks for contact information such as your name, job title, email address, phone number, and company name, so that we may provide you with the information you are requesting. More specifically, this information may be sought as you:
- Request information from Splice
- Participate in our referral program
- Subscribe to our mailing list to receive our newsletter or offers
- Register for a white paper
- Register for an online webinar
We collect user information regarding web pages accessed, traffic patterns, and site usage. We, our service providers, and our vendors may use any information collected about users to operate the service; to effect users' transactions; to provide better services, products, and opportunities to users; to notify users about services, products, and opportunities that may be of interest to them; to create and share reports about users' transactions; and for other marketing purposes. We may also trade, sell, rent, or otherwise share your personally identifiable information with other third parties, including our business partners.
Cookies and Other Tracking Technologies
From time to time, some Splice web pages may utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall personal information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original information (e.g., general contact information) to gain access to certain parts of the Splice website.
Tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times that you access the Splice website.
We also may collect general demographic and profile data at our website from time to time in order to better understand and assist our customers and to help improve our website. This data is used only in anonymous form and does not identify you or your personal details.
In addition, Splice takes precautions to protect user information on this website: Splice uses security measures to safeguard the confidentiality of users' personally identifiable information. We store user information on secured servers.
Splice processes personal information only in ways compatible with the purpose for which it was collected or subsequently authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.
To the extent that you do provide us with personal information, Splice wishes to maintain accurate data. Where we collect personal information from you on the Web, our goal is to provide a means of contacting Splice should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personal information to firstname.lastname@example.org. We will make reasonable efforts to incorporate the changes in your personal information as soon as possible.
Third parties provide certain services on splicetelecom.com on behalf of Splice. Splice may provide information, including personal information that Splice collects on the Web, to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Splice maintains its website and mailing lists. Splice takes reasonable steps to ensure that these third-party service providers are obligated to protect personal information on behalf of Splice.
Splice does not intend to transfer personal information without your consent to third parties who are not bound to act on behalf of Splice unless such transfer is legally required.
Splice web properties and related web-based services contain links to other sites. Please be aware that Splice is not responsible for the content or privacy practices of such other sites, including sites owned by companies that partner with Splice Communications, Inc.. Splice tries to make users aware when they are leaving its website. Furthermore, we encourage users to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Splice web properties and related web-based services.
Right to Opt Out
Disclosure Required by Law
We cooperate with law enforcement agencies in identifying users who use the service for illegal activities. Therefore, we respond to subpoenas, warrants, or other court orders regarding information concerning any user. We will, at our discretion, disclose information if we believe that we are required to do so by law, that such disclosure is necessary to protect us from legal liability, or that we should do so to protect the integrity of the service.
We may amend this policy from time to time by posting a revised policy on this website or a similar website that replaces this website. If we amend the policy, the new policy will apply to personal information previously collected only insofar as the rights of the individual affected are not reduced.
Inquiries and Suggestions
If you require further information or if you have any questions or concerns about our privacy policies and procedures, please contact us at:
Splice Communications, Inc.
c/o Privacy Manager
2225 E. Bayshore Road, Suite 200
Palo Alto, CA 94303
We investigate all the concerns we receive and take appropriate measures to ensure that our practices are as stated in this privacy statement.