Privacy Policy

Splice Communications, Inc. has created this privacy policy in order to demonstrate our commitment to privacy. We recognize the importance of safeguarding your personal information, and we want you to feel confident about your information’s privacy when you provide Splice with that information.

This privacy policy applies to information collected through the Splice website. This privacy policy may be updated from time to time as our services change and expand. We suggest that you review it periodically. In the event of a material change to the type of information we may collect, or how information may be used, we will attempt to notify you of such changes through contact information you provide to us. By using the Splice website, you consent to the collection, use, and storage of your personal information as described in this privacy policy.

Information Collection and Use

Splice provides data network solutions. You may request additional information about our products and solutions by completing an online form. This form asks for contact information such as your name, job title, email address, phone number, and company name, so that we may provide you with the information you are requesting. More specifically, this information may be sought as you:

  • Request information from Splice
  • Participate in our referral program
  • Subscribe to our mailing list to receive our newsletter or offers
  • Register for a white paper
  • Register for an online webinar

We collect user information regarding web pages accessed, traffic patterns, and site usage. We, our service providers, and our vendors may use any information collected about users to operate the service; to effect users' transactions; to provide better services, products, and opportunities to users; to notify users about services, products, and opportunities that may be of interest to them; to create and share reports about users' transactions; and for other marketing purposes. We may also trade, sell, rent, or otherwise share your personally identifiable information with other third parties, including our business partners.

Cookies and Other Tracking Technologies

From time to time, some Splice web pages may utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall personal information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original information (e.g., general contact information) to gain access to certain parts of the Splice website.

Tracking technologies may record information such as Internet domain and host names, Internet protocol (IP) addresses, browser software and operating system types, clickstream patterns, and dates and times that you access the Splice website.

Our use of cookies and other tracking technologies allows us to improve our website and your Web experience. We may also analyze information that does not contain personal information for trends and statistics. Additionally, we may use third-party advertising companies to serve ads on our website and other websites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you. The gathered information does not include any personally identifiable information.

We also may collect general demographic and profile data at our website from time to time in order to better understand and assist our customers and to help improve our website. This data is used only in anonymous form and does not identify you or your personal details.

Data Security

Wherever your personal information may be held within Splice or on its behalf, we intend to take reasonable and appropriate steps to protect the data that you share with us from unauthorized access or disclosure. Splice trains employees on its privacy policy guidelines and makes the privacy policy available to its business partners. In addition, Splice and its business partners enter into confidentiality agreements that require that care and precautions be taken to prevent loss, misuse, or disclosure of your personal information.

In addition, Splice takes precautions to protect user information on this website: Splice uses security measures to safeguard the confidentiality of users' personally identifiable information. We store user information on secured servers.

Data Integrity

Splice processes personal information only in ways compatible with the purpose for which it was collected or subsequently authorized by the individual. To the extent necessary for such purposes, we take reasonable steps to make sure that personal information is accurate, complete, current, and otherwise reliable with regard to its intended use.

To the extent that you do provide us with personal information, Splice wishes to maintain accurate data. Where we collect personal information from you on the Web, our goal is to provide a means of contacting Splice should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your personal information to info@splicens.com. We will make reasonable efforts to incorporate the changes in your personal information as soon as possible.

Third-Party Services

Third parties provide certain services on splicetelecom.com on behalf of Splice. Splice may provide information, including personal information that Splice collects on the Web, to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which Splice maintains its website and mailing lists. Splice takes reasonable steps to ensure that these third-party service providers are obligated to protect personal information on behalf of Splice.

Splice does not intend to transfer personal information without your consent to third parties who are not bound to act on behalf of Splice unless such transfer is legally required.

Links

Splice web properties and related web-based services contain links to other sites. Please be aware that Splice is not responsible for the content or privacy practices of such other sites, including sites owned by companies that partner with Splice Communications, Inc.. Splice tries to make users aware when they are leaving its website. Furthermore, we encourage users to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by the Splice web properties and related web-based services.

Right to Opt Out

You have the following options for removing personal information from our database in order to discontinue receipt of future communications or services: 1. You can request removal by sending an email to info@splicetelecom.com. 2. You can request removal by sending regular mail to the following address: Privacy Policy Manager, Splice Communications, Inc., 1900S. Norfolk Street, Suite 350, San Mateo, CA 94403.

Disclosure Required by Law

We cooperate with law enforcement agencies in identifying users who use the service for illegal activities. Therefore, we respond to subpoenas, warrants, or other court orders regarding information concerning any user. We will, at our discretion, disclose information if we believe that we are required to do so by law, that such disclosure is necessary to protect us from legal liability, or that we should do so to protect the integrity of the service.

Policy Changes

We may amend this policy from time to time by posting a revised policy on this website or a similar website that replaces this website. If we amend the policy, the new policy will apply to personal information previously collected only insofar as the rights of the individual affected are not reduced.

Inquiries and Suggestions

If you require further information or if you have any questions or concerns about our privacy policies and procedures, please contact us at:

Splice Communications, Inc.
c/o Privacy Manager
2225 E. Bayshore Road, Suite 200
Palo Alto, CA 94303

info@splicens.com

We investigate all the concerns we receive and take appropriate measures to ensure that our practices are as stated in this privacy statement.