Support Solutions Simplified

  Customized Support for your specific business and technology requirements

 

 

 

Learn How

 

 

 

Splice specializes in Support services to our clients by providing the greatest care and service to their customers, end users and employees. Our customized solutions will deliver all of the required infrastructure, trained technicians and technology resources to meet all necessary support and business requirements.

 

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IT Support Services
Network Management
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  • Tier 1 to Tier 3 Product/Service Support
  • Fully Branded, Customized and Scalable Support Solutions
  • Dedicated Support Engineers
  • Onshore & Offshore Capabilities – Multi-Lingual Support
  • Robust Incident Ticketing and Knowledgebase System
  • IT Help Desk Services

  • On-Site Support for project and emergency services
  • Over 5,500 locations supported worldwide
  • Technician skill sets, training and certifications matched to project requirements
  • Project based and long-term resource talent placement


  • Proactively monitor any/all devices on your network
  • Response and resolution of critical incidents, backed by SLAs
  • Customized thresholds to reduce unnecessary alert volume and "noise"
  • Real time "Single Pane" portal and with robust reporting and incident history
  • One point of contact for all Telecom carrier related issues
  • Manage all outage escalations and resolutions
  • Manage any Provisioning and Migration projects worldwide
  • Provide direct data services from any of our 100+ carrier partners


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Support and IT services nationwide and globally. 

 

Introducing On-Net Buildings          On-Net Buildings

Your instant source of Carrier and Service information.     

 

 

Network Management case study

 

Provide faster, more comprehensive support to an ever-expanding network - and do so without adding headcount, of course. Sound familiar?

 

Learn How a Consumer Electronics Company Met this Challenge

 

 

On-site Support data sheet

 

Complete and cost-effective, a Splice On-Site Support plan frees up your IT resources to focus on your company's high-priority projects and initiatives.

Find Out How

Read now5 Reasons Why Tech Startups Should Outsource Support

Why Splice?

 

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24/7 SUPPORT
Support services are provided on your choice of schedule, including 24/7 365.
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CUSTOM SOLUTIONS

Every plan is built to suit the specific needs of your company ... down to the very last detail and dollar.

 

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COST-EFFICIENT PLANS

Predictable custom plans to meet your specific networking requirements.

 

 

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DEDICATED RESOURCES

One dedicated point of contact for ease, simplicity, and consistency.

 

 

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TENACITY

When it comes to your business, we don't yield until every issue is resolved.

 

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SERVICE GUARANTEE

We hold ourselves accountable. We guarantee customer satisfaction.

 

Start streamlining your IT tasks today. 

Contact Us

 

Free Network Assessment

 

Custom Monitoring Solution

 

Let Splice assess your current and future network requirements and provide you with a custom solution.

 

 

  Sign Up Now